PRIVACY POLICY

LEGAL DISCLAIMER

Effective Date: 4/4/2025

At Club Delicious, your privacy is our priority. We are committed to protecting the personal information you share with us when accessing our platform, attending our events, or engaging with our services. This Privacy Policy outlines the types of information we collect, how we use it, your rights regarding your data, and the steps we take to safeguard your privacy.

1. Information We Collect

We may collect personal data when you interact with our website or services, including but not limited to the following:

Name: To identify your account and personalize your experience with us.
Email Address: To communicate event updates, promotions, newsletters, and announcements, with your consent.
Phone Number: To assist with ticketing, customer support, and event-related notifications.
Billing Information: For processing purchases such as ticket sales or service bookings.
Location Data (optional): If you provide location details, it helps us recommend nearby events or services.
Social Media Profiles (if linked): For simplified registration or promotional offers.

2. How We Use Your Data

At Club Delicious, we strive to enhance your experience through the responsible use of your data. Here’s how we use it:

Personalized Communication: Sending you information about upcoming events, ticket sales, exclusive offers, and other updates relevant to your preferences.
Service Delivery: Ensuring smooth ticket processing, customer support, and event access.
Marketing Purposes: With your consent, we send newsletters and promotional materials tailored to your preferences.
Improvement of Services: Using anonymized data to improve website performance, user experience, and event offerings.

3. Legal Compliance

Our Privacy Policy is designed to comply with applicable privacy regulations, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and CAN-SPAM Act. This ensures your personal data is handled securely and transparently.

4. Your Rights

You have several important rights regarding the personal data we collect, including the following:

Right to Access: Request a copy of the personal information we have about you.
Right to Correct/Update: Update or correct any inaccuracies in your personal information.
Right to Delete: Request that we delete the personal data we hold about you, subject to legal limitations.
Right to Opt-Out: While we do not sell your information, you can opt out of receiving promotional materials at any time.
Right to Non-Discrimination: Exercising your rights will not affect your access to our services or events.

To exercise any of these rights, please contact us at info@clubdeliciousla.com

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined below or comply with legal obligations.

Account Information: Retained while your account remains active and for a reasonable period after account deletion for record-keeping.
Billing Information: Retained for up to 7 years to comply with tax and financial regulations.
Marketing Data: Stored with your consent and deleted upon request or withdrawal of consent.

6. Data Security

We take comprehensive steps to ensure that your personal data is secure, using the following measures:

Encryption: Data is encrypted during storage and transmission to prevent unauthorized access.
Regular Security Audits: We routinely assess our systems to ensure they meet industry security standards.
Role-Based Access: Limiting internal data access to authorized personnel only.
Secure Hosting: Partnering with reliable server providers that maintain robust security protocols.
Incident Response Plan: If a data breach occurs, we will act quickly to minimize harm and notify affected users as required by law.

7. Cookies and Tracking

Our website uses cookies to enhance your browsing experience, monitor website performance, and deliver customized content. You can manage your cookie preferences through your browser settings.

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please get in touch with us at the following details:

Email: info@clubdeliciousla.com

We are dedicated to safeguarding your privacy and ensuring your trust in our services. This Privacy Policy may be updated occasionally, and we encourage you to review it regularly to stay informed about how we protect your information.

Thank you for choosing Club Delicious!